Terms and conditions

By accessing or purchasing from Twinkle Tumbler, you agree to be bound by the following terms and conditions. If you do not agree, please do not use this site.

USE OF SITE

You agree to use this website for lawful purposes only. Any misuse, fraud, or abuse of this site will result in denial of service.

PRODUCTS & SERVICES

All products are handmade and custom-made to order. Due to the nature of handmade items, slight variations may occur and are not considered defects.

We reserve the right to modify or discontinue products at any time without notice.

ORDER ACCEPTANCE

We reserve the right to refuse or cancel any order at our discretion, including but not limited to suspected fraud, incorrect pricing, or availability issues.

PRICING & PAYMENTS

All prices are listed in USD. Payment is required in full at the time of purchase.

We reserve the right to change pricing at any time without notice.

CUSTOM ORDERS

Customers are responsible for providing accurate customization details. We are not responsible for errors submitted by the customer.

Once an order is placed, it cannot be canceled or modified.

TURNAROUND TIME

Turnaround time is estimated at 1–2 weeks, but may extend up to 3–4 weeks depending on order volume and customization.

This timeframe does not include shipping time.

SHIPPING

Once an order has shipped, Twinkle Tumbler is not responsible for delays, lost packages, or carrier issues.

Customers are responsible for providing the correct shipping address.

NO RETURNS / REFUNDS

All sales are final. We do not offer returns, refunds, or exchanges.

LIMITATION OF LIABILITY

Twinkle Tumbler shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.

INTELLECTUAL PROPERTY

All content, designs, images, and branding are the property of Twinkle Tumbler and may not be copied, reproduced, or used without permission.

CHARGEBACKS & DISPUTES

By placing an order, you agree not to initiate chargebacks or disputes. Any fraudulent disputes may result in legal action and a permanent ban from future purchases.

CHANGES TO TERMS

We reserve the right to update these Terms & Conditions at any time without notice.